NHTSA Complaint #11241988 — 2016 JEEP CHEROKEE

THE SERVICE SHIFTER LIGHT KEEPS COMING ON AND ALL THE LIGHTS ON THE SHIFTER L LIGHTS UP RED. SOMETIME THE EMERGENCY BREAK SETS ITSELF WHEN THIS HAPPENS. I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED IT AND THEY TELL ME THE SHIFTER BEZEL AND WIRING HARNESS FAULT REPAIR IS NEEDED WHICH IS ALMOST $300 AND NOT COVERED UNDER WARRANTY. MY CAR HAS LESS THAN 36,000 MILES AND HAS BEEN DOING THIS FOR SEVERAL MONTHS NOW; IT SEEMS TO BE GETTING WORSE. WHILE RESEARCHING I'VE NOTICED MANY JEEP OWNERS ARE HAVING TO SAME ISSUE AND THAT'S HOW I DISCOVERED TO WRITE UP THIS CLAIM. I FEEL IT COULD BE A SAFETY ISSUE IF IT HAPPENS WHILE DRIVING AND LOCKS UP. I HAVEN'T HAD IT REPAIRED BECAUSE I CAN'T AFFORD A RENTAL WHILE IT'S BEING REPAIR AT THIS TIME; I NEED TO MAKE ARRANGEMENTS TO BE DROPPED OFF BY FAMILY AND FRIENDS TO HAVE IT FIXED. IT HAS HAPPENED WHILE SITTING STATIONARY, IN MOTION ON CITY STREETS AND INTERSTATE ROADS AND WHEN FIRST GEARING AFTER STARTING AND REVERSE. (THIS HAS HAPPENED MULTIPLE TIMES SINCE I PURCHASED THE VEHICLE LAST YEAR IN MAY; IT'S JUST MORE FREQUENTLY NOW).