NHTSA Complaint #11241746 — 2015 TOYOTA COROLLA

I RECEIVED A RECALL NOTICE IN THE MAIL FROM TOYOTA - REFERENCE ID JSD. THE NOTICE STATED THERE WAS AN ISSUE WITH PROGRAMMING WITHIN THE ECU THAT COULD POTENTIALLY LEAD TO ISSUES WITH THE CAR'S TRANSMISSION THAT WOULD CAUSE THE TRANSMISSION TO NOT WORK PROPERLY AND WOULD ALSO CAUSE THE VEHICLE TO LOSE SPEED. SHORTLY AFTER RECEIVING THE NOTICE I EXPERIENCED ISSUES WITH MY CAR'S TRANSMISSION WHILE DRIVING AROUND SPEEDS OF 35-40 MPH. AROUND THESE SPEEDS, TRANSMISSION WOULD RANDOMLY DOWNSHIFT TO A LOW GEAR AND WOULD NOT PROVIDE ANY POWER TO ENGINE. NOTHING COULD BE DONE TO CORRECT THE ISSUE WHILE DRIVING - ANY ATTEMPT TO ACCELERATE WOULD JUST REV THE ENGINE TO HIGH RPM - AND I WOULD HAVE TO PULL OFF TO THE SIDE OF THE ROAD AND COMPLETELY STOP THE CAR BEFORE THE CAR WOULD CORRECTLY DRIVE. THIS PROBLEM OCCURRED MULTIPLE TIMES THAT MORNING. THESE FIRST EXPERIENCES OCCURRED WHILE DRIVING ON CITY STREETS. I CALLED TOYOTA DEALERSHIP TO BRING CAR IN FOR SERVICE UNDER THE RECALL NOTICE THE SAME MORNING. WHILE DRIVING TO THE DEALERSHIP ON THE HIGHWAY I EXPERIENCED THE SAME ISSUES. TOYOTA CALLED ME LATER THAT DAY ASKING IF I HAD EXPERIENCED ANY ISSUES, AND I TOLD THEM ABOUT THE EXPERIENCES I HAD THAT MORNING WHILE DRIVING TO WORK AND WHILE DRIVING TO THE DEALERSHIP. THEY TOLD ME THE CAR WAS UNSAFE TO DRIVE DUE TO THE TRANSMISSION ISSUES. LATER IN THE MONTH THEY INFORMED ME THAT THE ISSUES WERE UNRELATED TO THE RECALL AND THAT THE TRANSMISSION FAILED ON ITS OWN SO NOTHING WAS COVERED. NO WARNING LIGHTS WERE ILLUMINATED ON THE DASH, AND THERE WERE NO PRIOR WARNING SIGNS OF ANY ISSUES TO ALERT ME THAT SOMETHING MAY BE WRONG WITH THE TRANSMISSION.