NHTSA Complaint #11241563 — 2012 CADILLAC SRX

I JUST BROUGHT A CADDILAC SRX HAVEN'T HAD IT FOR EVEN A MONTH YET. MY CHILD AND I LOVED IT UNTIL I STARTED TO NOTICE WATER / MOISTURE INSIDE OF THE LEFT HEADLIGHT I THOUGHT IT WAS MAYBE FROM THE AC, HOWEVER I NOTICED IT WASN'T GOING AWAY. IT HAS BEEN RAINING NONSTOP AND I BARLEY LEAVE MY HOME UNLESS I'M GOING TO PUBLIX WITCH IS WALKING DISTANCE. I COULDN'T SEE A VEHICLE IN FRONT OF ME AS IT LOOKED DARK CAUSING ME TO ALMOST CRASH INTO THEM BUT I SWERVED LEFT MISSING THEM. THE FAMILY WAS KIND ENOUGH TO MAKE SURE MY CHILD AND I WAS OK THEN THEY INFORM ME MY HEADLIGHT WAS OUT. I'M A SAFE DRIVER AND NEVER BEEN INTO A CAR ACCIDENT. IN MY LIFE. BEFORE I MADE THIS PURCHASE I CONTACTED GM TO MAKE SURE THERE WERE NO RECALLS OR ISSUES THAT THEY KNOW OF WITH THE CAR AND THEY VERIFY MY VIN NUMBER AND SAID NO THERE'S NOTHING TO WORRY ABOUT IT HAS NO RECALLS. I FELT RELIEVED AS I TRUST THEM. I TOOK MY CAR TO GM TO HAVE THE SERVICE MANAGER CHECK OUT THE LEFT LIGHT WITH WATER IN IT AS I JUST GOT THE CAR. HE SEEMED STRESSED, SO I REMINDED HIM THAT EVERYDAY ABOVE GROUND IS ALWAYS A GOOD DAY. HE LOOKED AT MY CAR AND SAW BOTH HEADLIGHTS ONE WAS IN THE ADDITION THAT I BOUGHT IT AND THE OTHER ONE HAD WATER AND MOIST INSIDE. I INVITED THE SERVICE MANAGER INSIDE MY CAR TO TAKE A LOOK THE DASHBOARD HE THEN NOTICED THAT ON THE PASSENGER SIDE FLOOR THERE WAS WATER HE PULLED BACK THE CLEAR TAPE AND SAID YOU HAVE A WATER LEAK THIS HAS TO GET TAKEN CARE OF FAST OR IT'S GOING TO CAUSE MOLD INSIDE YOUR CARE. MY CHILD IS ALLERGIC TO MOLD. HE TOLD ME THIS WAS BIGGER THEN THE HEADLIGHT EVEN THOUGH BOTH MOLD AND NO HEADLIGHT ARE BOTH SAFELY AND HEALTH ISSUES. MY HEART BREAKS FOR MY CHILD I CRIED WHEN MY CHILD TOLD ME TO HIS SEEMS LIKE A REPEATED CYCLE): IF I HAD ANY NOTICE OF THIS I WOULDN'T BROUGHT THE CAR. THE MANAGER SAID IF I BROUGHT IT IN TWO MONTHS AGO THEY WOULD FIX IT FOR FREE