NHTSA Complaint #11241351 — 2015 RAM 2500

MY COMPLAINT HAS TO DO WITH THE APPROVED FIX FOR THE V06 REMEDY ON DODGE TRUCKS. IT IS RIDICULOUS TO THINK THAT AN APPROVED FIX IS TO DO A SOLID WELD ON THE JAB NUT THAT HOLD MY FRONT END TOGETHER. THAT I CAN ONLY GET ALIGNMENTS ON MY TRUCK IF I GO TO THE DEALERSHIP, AS THEY HAVE BEEN TOLD HOW TO SET THE ALIGNMENT WITHOUT HAVING TO BREAK THE WELD. PLEASE!!!! SINCE THEY HAVE WELDED THIS NUT, THE FEEL OF THE STEERING IS WORSE THAN IT WAS BEFORE THAT, ALL BE IT IN A DIFFERENT WAY. WHY WOULD ANYONE THINK THAT THIS IS A REASONABLE FIX FOR A $60K VEHICLE? I AM ASKING THAT YOU HAVE RAM, GO BACK TO THE DRAWING BOARD AND COME UP WITH SOMETHING THAT IS MORE REASONABLE AND GIVES THE CONSUMER THE CONFIDENCE THAT THINGS HAVE BEEN ADDRESSED PROPERLY. BECAUSE I DO NOT FEEL ANY SAFER HAVING HAD THIS STUPID WELD DONE, AND BEING LOCKED INTO THE CONDITIONS JUST EXPLAINED TO ME BY FCA US LLC. ALSO, THE DEALERSHIP HAS BEEN HORRIBLE TO ME. I HAVE HEARD TEN DIFFERENT THINGS ABOUT THIS RECALL FROM THEM (PARTS ARE AVAILABLE, BUT MOVE OUT THE DOOR QUICKLY, YOUR TRUCK HAS ALREADY BEEN FIXED, THEY ARE STILL WORKING ON A FIX, OR THEY DON'T RETURN CALLS, OR THEY TRANSFER YOU TO A SERVICE MANAGER IN TEXAS WHEN YOU LIVE IN UTAH). THIS WHOLE THING IS SUCH A BIG JOKE. PLEASE TAKE SOME TIME TO DETERMINE IF RAM IS BEING HELD ACCOUNTABLE FOR THIS FLAW IN THEIR DESIGN. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR