NHTSA Complaint #11241200 — 2017 FORD F-150

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11241200
Vehicle	2017 FORD F-150
Component	STEERING
Date of Incident	July 14, 2019
Date Filed	August 1, 2019
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

2017 F-150 RAPTOR STEERING SUBSYSTEM FAILURE. THE STEERING WHEEL WAS FORCEFULLY TURNING ITSELF LEFT AND RIGHT ERRATICALLY; UP TO 90 DEGREE TURNS VERY QUICKLY. VERY DANGEROUS. I WAS ON HIGH ELEVATION LOGGING ROADS WHEN THIS OCCURRED. OVERCOMING THE ERRATIC BEHAVIOR FELT WAS SIMILAR TO STEERING A WHEEL WITHOUT POWER STEERING. MAKING TURNS WAS NEAR IMPOSSIBLE. FAILURE LIGHTS THAT CAME UP: * LOW BATTERY FEATURES TEMPORARILY TURNED OFF * STEERING ASSIST FAULT SERVICE REQUIRED * TERRAIN MANAGEMENT SYSTEM FAULT * LANE KEEPING SYS. MALFUNCTION SERVICE REQUIRED

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