NHTSA Complaint #11704154 — 2017 FORD F-150

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11704154
Vehicle 2017 FORD F-150
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

I purchased a 2017 F150 in March of 25’. Miraculously no issue started until approx 4000 miles after the purchase. The dealer warranty was good for 3500. In the months that preceded issue after issue began to arise. First and least important in my personal opinion. I get in my truck to head to work and my sliding back glass is laying in backseat, completely intact with the track it slides on. One would initially think the GA sun maybe warmed the adhesive to such a Temp that it came loose but my truck is parked in the shade every day at work & at home. Insurance won’t cover it because they say it’s on Ford. Next I have lost power steering, when loosing it i have apparently lost all of steering, uphill downhill assistance an approx 10 other warnings that come every time i crank it. I have been driving the truck 7 months now with no power steering. Lastly and most important, the 10 speed transmission is completely faulty. The problems with it started in July. When accelerating from a stand still, like pulling on the road or highway, over 50% of the time the transmission just fails and you are a sitting duck for any oncoming traffic. Typically 2-4 secs later, the truck will catch of sudden with such a jerk it will give you whiplash. So once you made it through getting on the highway without dying, every shift of the transmission from 4th to 10th, the truck shutters and shakes so bad it seems like it will fall apart. The engine light will start flashing and you can’t go faster than 40-45 for about 15 secs until the engine light is solid again. Then while shuttering you can’t attempt to increase speed. I contacted Ford, I was completely blown off, they denied that 2017 f150 have any transmission issues. I’m forced to drive this daily because I spent all my savings on this truck. Oil change, along with oil filter have been kept up every 5,000 mi. I out everything into this truck and now I have a duct tape back window, no power steering and a transmission faulty.

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