NHTSA Complaint #11241120 — 2016 JEEP RENEGADE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11241120
Vehicle	2016 JEEP RENEGADE
Component	ELECTRICAL SYSTEM
Date of Incident	May 1, 2019
Date Filed	August 1, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I AM CONCERNED THAT KEY FOB TO OUR 2016 RENEGADE DOES NOT WORK WELL AT ALL. I HAVE REPLACED THE BATTERY BUT STILL HAVE PROBLEMS LOCKING AND UNLOCKING DOORS. I WORRY WHEN THE KEY FOB TAKES A LONG TIME TO OPEN THE DOORS I HAVE TO HOVER KEY FOB OVER DOOR HANDLE TO SEE IF IT READS IT, THIS HAPPENS WHEN I PICK UP THE KIDS FROM SCHOOL, OR RUNNING TO THEIR GAME'S AND PRACTICES, AND IT HAPPENS ON RAINY DAYS TOO. I CAN'T GET IN MY CAR AND I WORRY FOR MY SAFETY AND THAT OF MY KIDS BECAUSE WE'RE STANDING OUTSIDE THE VEHICLE WAITING TO SEE IF DOORS WILL UNLOCK. IT DOESN'T MAKE SENSE THAT WE CANNOT GET INTO OUR CAR. I HAVE READ THAT THIS IS A RECURRING ISSUE WITH KEY FOBS. I NEED THIS ISSUED RESOLVED.

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