NHTSA Complaint #11661777 — 2016 JEEP RENEGADE

Vehicle Started to overheat when sitting still and AC was reduced at a stop. Found the cooling fan to be unresponsive and not operating. Found CSN V54 tsb and conducted determination of it's application to my vehicle. Vehicle had the bushing style plastic heat shield from the examples and using proper scan tool, found the fan unresponsive to run command. Called dealership to schedule repair and they were adamant that it was not covered, or must have been repaired already, but did not provide proof of such repair. The unit in the vehicle is the plastic heat shield bushing style unit, not the ball bearing replacement unit.