NHTSA Complaint #11241030 — 2015 BUICK ENCLAVE SEAT BELTS

Complaint Details

ODI Number	11241030
Vehicle	2015 BUICK ENCLAVE
Component	SEAT BELTS
Date of Incident	July 31, 2019
Date Filed	August 1, 2019
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

MY DAUGHTER ENDED UP GETTING THE SEAT BELT TWISTED AROUND HER WAIST WHEN SHE WAS TRYING TO GET OUT. THE SEATBELT WAS LOCKED TIGHTLY AROUND HER WAIST AND SHE COULD NOT GET OUT. I TRIED TURNING OFF THE CAR, UNLOCKING THE CAR, AND PULLING THE SEAT RELEASE BUT THE SEATBELT WOULD NOT UNLOCK. WE CALLED THE LOCAL FIRE DEPARTMENT AND THE SEATBELT HAD TO BE CUT OFF.

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