NHTSA Complaint #11240929 — 2012 DODGE DART

TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING AT ANY SPEED, THE TRANSMISSION WOULD SLIP INTO NEUTRAL WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER, DISCONNECTED THE BATTERY, RECONNECTED THE BATTERY, RESTARTED THE ENGINE, AND THE VEHICLE DROVE NORMALLY. IN ADDITION, THE CHECK ENGINE AND TRANSMISSION INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE TRANSMISSION WAS MADE BY ALFA ROMEO. THE VEHICLE WAS TAKEN TO ALFA ROMEO BURLINGAME (2 CALIFORNIA DR, BURLINGAME, CA 94010, (877) 895-2009) WHERE THE MECHANIC STATED THAT A NEW TRANSMISSION WOULD BE $7,000. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WENT TO ANOTHER UNKNOWN DEALER AND WAS INFORMED THAT A COMPUTER UPDATE WAS NEEDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WERE WORKING WITH THE LOCAL DEALER. THE FAILURE MILEAGE WAS 11,800. THE VIN WAS NOT AVAILABLE.