NHTSA Complaint #11240823 — 2018 FORD ESCAPE

2018 FORD ESCAPE TITANIUM PROBLEM HAS OCCURRED 2 TIMES WITHIN ONE MONTH. BOTH TIMES FORD DEALERSHIP STATED THEY COULD NOT DUPLICATE PROBLEM.WHEN TRYING TO START CAR. THERE IS NO POWER WHATS SO EVER. ONCE IN MY DRIVEWAY AND 2ND TIME AT A RESTAURANT. CAR WAS STATIONARY BOTH TIMES. TRIED JUMPING CAR BUT NO LUCK. CALLED ROADSIDE ASSIST TO TAKE TO FORD DEALERSHIP. THIS TO ME IS A SAFETY ISSUE AS OTHER PEOPLE'S COMPLAINTS INDICATE LOSS OF POWER WHILE DRIVING AND HAVING NO CONTROL OVER CAR. I'VE OWNED THE CAR 4 MONTHS. THE FIRST INCIDENT INCLUDED NO POWER BUT ALSO THE STOP/START FEATURE WOULD FAIL TO RESTART THE MOTOR AFTER BEING STOPPING FOR A STOP SIGN OR A RED LIGHT. THIS HAPPENED AT LEAST 35 TIMES WITHIN 4 MONTHS...SECONDLY THE REAR HATCH WOULD NOT LOCK PROPERLY AND THE USB PORTS WOULD NOT CHARGE MY IPHONE. THE DEALER INDICATED THE BATTERY SHOWED A FAILURE AND REPLACED BATTERY, BUT STOP/START FEATURE CONTINUES TO FAIL. THIS VEHICLE IS STILL UNDER FACTORY WARRANTY.