NHTSA Complaint #11240689 — 2016 HONDA PILOT

I BOUGHT THIS VEHICLE AS A "CERTIFIED PRE OWNED BY HONDA" AND FOUR DAYS AFTER THE PURCHASE THE CAR WAS PARKED IN MY DRIVEWAY, IN "PARK" WHEN I HIT THE START/STOP ENGINE BUTTON AND THE VEHICLE DIDN'T START. ALARMS STARTED TO GO OFF SO I ASSUMED IT WAS THE KEY WAS STILL INSIDE THE HOUSE. AS I WENT INSIDE TO CHECK, MAYBE A FEW SECONDS, WHEN I WENT BACK OUTSIDE THE VEHICLE WAS GONE. I FOUND IT IN MY FRONT YARD. IT HAD ROLLED OFF WHILE IN PARK WITHOUT ENGINE ON. AFTER GETTING IT TOWED TO HONDA, DAYS LATER I WAS INFORMED THAT THERE WAS A PROBLEM WITH THE START/STOP ENGINE SYSTEM AND THAT IT ALSO NEEDED THE ENTIRE A/C SYSTEM REPLACED. ATTACHED YOU WILL FIND THE PHOTO I TOOK OF THE VEHICLE STILL IN PARK WHEN I FOUND IT IN MY FRONT YARD.