NHTSA Complaint #11240574 — 2018 FORD EXPLORER ELECTRICAL SYSTEM

Complaint Details

ODI Number	11240574
Vehicle	2018 FORD EXPLORER
Component	ELECTRICAL SYSTEM
Date of Incident	July 25, 2019
Date Filed	July 30, 2019
Mileage	8,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE CAR SAT FOR 7 DAYS (WE ARE RETIRED) AND THE STARTER BUTTON DID NOT RESPOND ON THE FIRST TWO TRIES TO START ENGINE. IT HAPPENED ON TWO OCCASIONS. IF LEFT AT AN AIRPORT, WE MIGHT HAVE BEEN STRANDED. I BELIEVE THE CAUSE IS THE HIGH CURRENT DRAIN FOR THE WIFI AND OTHER ELECTRONICS GOING ON. THE DEALER SAID TO CHECK BATTERY. THE PROBLEM DOES NOT OCCUR UNLESS THE CAR IS UNUSED FOR A NUMBER OF DAYS.

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