NHTSA Complaint #11240500 — 2016 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11240500
Vehicle	2016 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	July 27, 2019
Date Filed	July 29, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHILE ACCELERATING THE VEHICLE STALLS AND WON'T MOVE, MESSAGE COMES UP TO PUT IT IN PARK AND THEN THE GEAR YOU WANT. SERVICE TRANSMISSION. THIS HAS HAPPENED AT LEAST 4 TIMES NOW, VERY SCARY AND DANGEROUS. AT TIMES THE VEHICLE ALSO HAS A HARD JERK WHILE ACCELERATING. THIS VEHICLE IS GOING IN FOR SERVICE FOR THE FOURTH TIME MENTIONING THIS ISSUE. MECHANICS CAN'T FIND THE ISSUE, BUT DID SEE THE COMPUTER DID SHOW SOMETHING. ONLY OWNED THIS VEHICLE FOR 21 MONTHS NOW. SO UNSAFE WHILE DRIVING AND THE CAR WON'T MOVE WHILE DRIVING! POSSIBLY CAN GET REAR ENDED. WE DON'T FEEL SAFE DRIVING THIS VEHICLE NOT KNOWING WHEN IT WILL HAPPEN.

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