NHTSA Complaint #11240481 — 2011 KIA SPORTAGE

ON JUNE 18TH CAR WAS MAKING TICKING NOISE. CHECKED OIL, OIL FULL. NO DASH WARNING INDICATORS ON. DROVE TO WORK AND ON DRIVE HOME FROM WORK VEHICLE BEGAN MAKING NOISE, ENGINE BEGAN MAKING NOISE, SOUNDING LIKE BOLTS TUMBLING IN A DRYER. MAXIMUM SPEED HOME 25MPH. LOCAL MECHANIC LOOKED AT VEHICLE AND SAID WITHOUT TEARING MOTOR APART HE BELIEVED THE BEARING WAS GONE. CONTACTED DEALERSHIP WHERE PURCHASED AND WAS TOLD TO BRING IT THERE TO BE DIAGNOSED. ON JULY 10TH THEIR DIAGNOSIS WAS 0 PSI ON ALL FOUR CYLINDERS. REQUIRES REPLACING THE ENGINE. REPAIR QUOTE GIVEN WAS: SHORT BLOCK PLUS PARTS WAS $10,584.42 OR USED LONG BLOCK $6,558.24. ON 18TH RECEIVED IMPORTANT SAFETY RECALL #19V101. DEALERSHIP RESPONDED BY TELLING ME THAT RECALL WAS NOT THE PROBLEM. PURCHASED EXTENDED WARRANTY AGREEMENT ON DATE OF PURCHASE 10-10-2017. WARRANTY WAS FOR 120 MONTHS OR 125,000 MILES. CAR HAS 125,235 MILES CURRENTLY ON IT.