NHTSA Complaint #11240341 — 2017 FORD F-350

CONTINUE TO EXPERIENCE THE "FORD DEATH WOBBLE" STEERING OSCILLATION. I HAVE BEEN TO THE DEALERSHIP 4 TIMES AND THE PROBLEM CONTINUES. THE INCIDENT USUALLY OCCURS WHILE TRAVELING HIGHWAY SPEEDS AND STARTED AT APPROXIMATELY 15,000 MILES. WHIN THIS OCCURS, IT IS USUALLY WHEN CROSSING A SEAM ON THE ROAD FROM A BRIDGE OR HITTING A ROUGH PATCH IN THE HIGHWAY. THE STEERING WHEEL BEGINS SHAKING VIOLENTLY CAUSING YOU TO FIGHT KEEPING THE VEHICLE UNDER CONTROL. I HAVE TO SLOW DOWN TO ABOUT 30 MPH IN ORDER TO GET IT TO STOP, WHICH IS QUITE DANGEROUS WHILE ON THE INTERSTATE. MY CURRENT MILEAGE IS 20,400. I HAVE BEEN TOLD BY THE DTHAT THEY HAVE BEEN WORKING CLOSELY WITH ENGINEERS AT FORD HQ IN AN ATTEMPT TO RESOLVE THE PROBLEM AND HAVE MADE THE FOLLOWING MODIFICATIONS TO MY VEHICLE WITHOUT ANY SUCCESS IN CORRECTING THE ISSUE: ADJUSTING THE CAMBER ON EVERY VISIT, ADDED 2 DIFFERENT SIZE OF SHIMS,REPLACED BOTH STEERING DAMPERS, AND MOST RECENTLY ADD A 1 1/2" LEVELING KIT. UNFORTUNATELY THE ISSUE STILL IS NOT RESOLVED, THE VEHICLE IS UNSAFE TO DRIVE AND IMPACTING MY ABILITY TO USE THE VEHICLE FOR THE PURPOSE IT WAS PURCHASED FOR.