NHTSA Complaint #11240164 — 2019 VOLKSWAGEN JETTA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11240164
Vehicle	2019 VOLKSWAGEN JETTA
Component	ENGINE
Date of Incident	July 1, 2019
Date Filed	July 28, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

ENGINE AND TRANSMISSION HAVE GROANING AND GROWLING SOUNDS AT GEAR 4,5, AND 7. VERY LOUD AT TIMES. ALSO THERE SEEMS TO BE SOME HESITATION TO ACCELERATE. VW KNOWS ABOUT THIS ISSUE AND IS DOING NOTHING. MOREOVER, VW KNOWS IT'S THE TORQUE CONVERTER AS THEY SENT OUT A SOFTWARE UPDATE TO UNSOLD JETTA'S TO DEALERS BUT AREN'T DOING ANYTHING TO ALREADY SOLD JETTAS. ONLY SAYING THESE NOISES ARE NORMAL. THIS DEFECTIVE CONVERTER IS ON HUNDREDS OR EVEN THOUSANDS OF JETTA AND EVERYONE IS HAVING THE SAME ISSUE. IT'S DANGEROUS AND A SAFETY ISSUE.AND DAMAGING THE TRANSMISSION

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