NHTSA Complaint #11235239 — 2014 CHEVROLET IMPALA ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	11235239
Vehicle	2014 CHEVROLET IMPALA
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	April 7, 2019
Date Filed	July 27, 2019
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WHEN STARTING THE VEHICLE 5E 'SERVICE STABILITRACK' LIGHT WILL TURN ON; THE GEAR WILL BE ON MANUAL INSTEAD OF INT HE PARK POSITION - AND I AM UNABLE TO SWITCH THE GEAR. I AM NOT ABLE TO PUT IT IN DRIVE. I HAVE TO TURN IT OFF AND ON A COUPLE OF TIMES BEFORE IT WILL START ON PARK. THE CAR HAS ALSO SWITCHED TO THE MANUAL POSITION WHEN I'M DRIVING AND MAKING A LEFT TURN. THIS HAPPENS MORE FREQUENTLY AFTER IT'S RAINED THE SERVICE ENGINE LIGHT COMES ON, BUT AFTER A FEW DAYS IT TURNS OFF. THE PROBLEM OF GOING FROM PARK TO MANUAL OR FROM BEING IN DRIVE TO MANUAL HAS HAPPENED BOTH WHILE THE CAR IS IN MOTION OR WHEN IT IS STATIONARY- IT'S ALSO HAPPENED ON A BUSY HIGHWAY OR IN TOWN AT LOW SPEED.

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