NHTSA Complaint #11235163 — 2011 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11235163
Vehicle 2011 HONDA PILOT
Component ENGINE
Date of Incident
Date Filed
Mileage 67,848 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

MY 2011 PILOT WAS PURCHASED NEW IN AUG 2011, HAS LESS THAN 68000 MILES AND I LIVE IN SOUTHERN CA, YET: MY BATTERY DIED AND HAD TO BE REPLACED APR 2018 (CAR WAS PARKED < 1HR AND WOULD NOT START, BUT STARTED FINE THE HOUR BEFORE). MY ENGINE CHECK TRANSMISSION SYSTEM LIGHT/WARNING CAME ON AND WE HAD TO ADD A QUART OF OIL ON JULY 18, 2019, EVEN THOUGH I HAD AN OIL CHANGE DONE IN MAY 2019 LESS THAN 500 MILES BEFORE. ON 7/24/19, MY FRONT WINDSHIELD WIPERS STOPPED AND TODAY I HAD TO HAVE THE MOTOR REPLACED NOT JUST A FUSE. I'M CONCERNED WHY A HONDA < 9 YRS OLD IS HAVING THESE ISSUES - BURNING OIL & MOTORS DYING. IS MY CAR A LEMON? CAN YOU PLEASE HELP TO ALLOW ME TO HAVE A DEALERSHIP SERVICE DO A FULL INSPECTION/FIX ON THE OIL ISSUE AT NO COST AND POSSIBLY A REIMBURSEMENT ON THE COST OF THE NEW WINDSHIELD WIPER MOTOR (PART & LABOR APPROX. $411 - I CAN PROVIDE A COPY OF THE INVOICE LATER AS THE WORK IS BEING DONE TODAY)? THANK YOU FOR YOUR CONSIDERATION. I WOULD APPRECIATE ANY ASSISTANCE IN ENSURING THAT MY CAR DOES NOT PROGRESS AS A LEMON. I HAVE BEEN A DEDICATED HONDA OWNER SINCE 1981 AND THIS IS THE FIRST ONE I'VE OWNED THAT HAS PROBLEMS. THANK YOU.

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