NHTSA Complaint #11506604 — 2011 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11506604
Vehicle 2011 HONDA PILOT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

We have our truck services only at the dealership. My husband had the oil changed just two months ago. He had to take the truck back to the dealership last week because it was making a strange noise and when he checked the oil gage it was empty. When he got to the dealership the lady that helped us told us this was due to excessive oil consumption. I was able to look at the website www.vehiclehistory.com/articles/honda-pilot-excessive-oil-consumption-recalls and found out there is a documented issue with the 2009-2013 Honda pilots. I purchased this vehicle in 2013 and and did not have a problem until now. Honda needs to fix this as this fall under this recall even if the VIN number was not initially associated with this. This vehicle has only been serviced at Russ Darrow Honda in Milwaukee, Wisconsin and I have never been advised of anything until now. I really need help with this. I have been a loyal Honda owner as this is my third Honda and I am not in position to purchase a new vehicle so please help. [XXX], [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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