NHTSA Complaint #11235001 — 2011 FORD EXPLORER
STRUCTURE:BODY issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 11235001 |
| Vehicle | 2011 FORD EXPLORER |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 820,000 miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | LA |
Consumer Description
RIGHT FRONT AXLE/CONTROL ARM FAILING (SNAPPED CLEANLY IN 2) 3 TIMES WITHIN 2 YEARS. FIRST TIME MAY HAVE BEEN SUBSEQUENT TO LOW SPEED FRONT END COLLISION. SECOND & THIRD TIMES DRIVING LESS THAN 25 MPH WITH NO COLLISION UNTIL AFTER HEARING THE SNAP & SUBSEQUENT LOSS OF STEERING. SECOND TIME FAILURE OCCURRED WHILE ACCELERATING FROM A FULL STOP & TURNING LEFT ON A CITY STREET.THIRD TIME I'D BEEN DRIVING STRAIGHT APPROXIMATELY HALF A MILE ON A CITY STREET WITH SPEED NO GREATER THAN 25 MPH. LAST TWO REPLACEMENT/REPAIR DONE BY PROGRESSIVE INSURANCE CERTIFIED REPAIR FACILITY.
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