NHTSA Complaint #11234953 — 2013 FORD FOCUS

VEHICLE IS EQUIPPED WITH THE DPS6 POWERSHIFT DUAL CLUTCH TRANSMISSION. VEHICLE WAS PURCHASED USED FROM FORD DEALERSHIP IN DECEMBER OF 2016 WITH ABOUT 44,000 MILES ON THE ODOMETER. SEVERAL MONTHS AFTER PURCHASE IT STARTED EXHIBITING SOME MINOR SHUDDERING WHEN ACCELERATING FROM A STOP. OVER TIME THIS SHUDDERING BECAME QUITE SEVERE AND WOULD SOMETIMES EVEN APPEAR WHEN ALREADY UP TO SPEED DRIVING DOWN THE ROAD AT A STEADY PACE OR WHEN ACCELERATING TO PASS ANOTHER VEHICLE ETC. IT ALSO EXHIBITED SOME GRINDING NOISES AS WELL WHEN ACCELERATING. EVENTUALLY THIS SHUDDERING BECAME SO SEVERE IT WAS UN-BEARABLE AND AT APPROXIMATELY 67,000 MILESWE BROUGHT THE CAR BACK TO THE FORD DEALERSHIP FOR DIAGNOSIS. IT WAS DETERMINED THAT DEFECTIVE SEALS ON THE INPUT SHAFT OF THE TRANSMISSION HAD CAUSED THE DCT GEARBOX OIL TO CONTAMINATE THE LININGS OF THE CLUTCH ASSEMBLY. THE REMEDY WAS TO REPLACE THESE SEALS AND THE CLUTCH ASSEMBLY WITH UPDATED ITEMS. THIS REPAIR WAS COMPLETED AT A COST TO US OF JUST UNDER $1600.00