NHTSA Complaint #11234849 — 2017 GMC ACADIA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11234849
Vehicle	2017 GMC ACADIA
Component	POWER TRAIN
Date of Incident	July 25, 2019
Date Filed	July 25, 2019
Mileage	26,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE GEAR SHIFTER WOULD NOT REMAIN IN THE PARK POSITION AND THE VEHICLE WOULD NOT POWER OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NORMAN GALE BUICK GMC (1247 NJ-10, CEDAR KNOLLS, NJ 07927, (973) 975-4039) WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED. THE DEALER STATED THAT THE PART WOULD NOT BE AVAILABLE UNTIL SEPTEMBER OF 2019. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.

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