NHTSA Complaint #11234666 — 2015 CHRYSLER 300 SUSPENSION

Complaint Details

ODI Number	11234666
Vehicle	2015 CHRYSLER 300
Component	SUSPENSION
Date of Incident	December 28, 2018
Date Filed	July 24, 2019
Mileage	39,482 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

AFTER PURCHASING THE VEHICLE IN DEC. 2018, I WAS NOT GETTING A SMOOTH RIDE. I RETURNED IT TO THE DEALER FOR SCHEDULED OIL CHANGES( 5,000) AND 50,000; 60,000 SERVICE INTERVALS. AFTER A ROUGH SNOWY WINTER, I PURCHASED 4 NEW TIRES, FRONT END ALIGNMENT, AND STILL WASN'T GETTING SMOOTH RIDE. DEALER DETERMINED I NEEDED NEW FRONT STRUTS, ( PAID OVER $1,100 FOR THE STRUTS)AND ANOTHER ALIGNMENT. I'M STILL NOT GETTING A SMOOTH RIDE WHEREAS I FEEL EVERY BUMP I COME ACROSS WHILE DRIVING ON CITY STREETS AND MILDLY ON THE HIGHWAY.

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