NHTSA Complaint #11209202 — 2015 CHRYSLER 300 SUSPENSION

Complaint Details

ODI Number	11209202
Vehicle	2015 CHRYSLER 300
Component	SUSPENSION
Date of Incident	March 29, 2019
Date Filed	May 22, 2019
Mileage	28,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

WHEN DRIVING THIS VEHICLE AT SPEEDS BETWEEN 15-25 MPH ON BOTH STREETS AND HIGHWAYS THE FRONT SUSPENSION GENERATES A SOUND THAT RELATES TO WORN BUSHINGS OR A 'LOOSE'STRUTS. THE DEALERSHIP HAS WORKED ON THIS ISSUE. THEY ACKNOWLEDGE THERE IS A PROBLEM, BUT HAS NOT RESOLVED SAME. CHRYSLER IS AWARE OF THE ISSUE WITH MY VEHICLE AND APPARENTLY WITH OTHER VEHICLES IN THIS 300 MODEL. THEY HAVE PLACED THIS PROBLEM ON A 'STAR' LIST AND ARE TELLING ME THE PROBLEM WILL HAVE TO GET WORSE BEFORE ANY FURTHER CORRECTIONS WILL BE ADDRESSED. THIS VEHICLE WAS PURCHASED FROM THIS DEALERSHIP AND I AM THE ONLY OWNER OF THIS CAR. TECHNICIANS HAVE RIDDEN WITH ME IN THE CAR AND CONFIRM THE ' LOOSE SOUND' IS PRESENT. THEY APPARENTLY DO NOT HAVE A RELIABLE SOLUTION!

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