NHTSA Complaint #11234482 — 2013 FORD FOCUS

SINCE I DROVE THE VEHICLE OFF THE LOT, TRANSMISSION SHUDDERS, JERKS, VIBRATES, ROUGH UP/DOWNSHIFTS, SLIPS INTO NEUTRAL, WONT SHIFT INTO REVERSE, TRANSMISSION FAULT WARNINGS, TRANSMISSION OVERHEAT WARNINGS. THE CAR DOES NOT RELIABLY ACCELERATE/DECELERATE UNDER NORMAL OPERATING CONDITIONS. ON MULTIPLE OCCASIONS HAD TO PUSH THE CAR OUT OF A PARKING SPOT BY HAND SINCE REVERSE WOULD NOT ENGAGE. HAD TO PUSH OFF THE ROAD SEVERAL TIMES AFTER VIOLENT SHIFTS/SHUDDERING AND WARNING LIGHTS. HAS HAPPENED NUMEROUS TIMES SINCE PURCHASING THE VEHICLE. INITIALLY DEALERSHIP SAID OVER THE PHONE THE NEW TECHNOLOGY HADN'T ADAPTED TO MY DRIVING STYLE YET AND IT WOULD CLEAR UP. EVENTUALLY I TOOK IT IN FOR REPAIR AFTER REPAIR AND HAVE SINCE TAKEN THE VEHICLE OFF THE ROAD. THE LAST EPISODE HAPPENED WITH MY CHILDREN IN THE CAR AND IT'S NO LONGER SAFE TO TRANSPORT PASSENGERS IN.