NHTSA Complaint #11234204 — 2017 GMC ACADIA

OUR 2017 GMC ACADIA DENALI IS EXPERIENCING "ACTION REQUIRED" "SHIFT TO PARK" ALERT ON THE DASH. THE INDICATOR ON THE DASH SHOWS THE CAR IS IN "P" FOR PARK AND THE SHIFTER IS PLACED INTO THE PARK POSITION. THE ONLY RESOLVE FOR THIS ERROR TO GO AWAY IS PUSHING BACK AND FORTH ON THE SHIFTER UNTIL FINALLY SOMETIMES UP TO TEN MINUTES, THE SYSTEM RECOGNIZED THAT THE CAR IS ACTUALLY IN PARK. IF YOU DO NOT SPEND THE TIME TO TRY AND MAKE THE SYSTEM RECOGNIZE THAT SHIFTER IS IN THE PARKED POSITION THE CAR WILL CONTINUE TO TRY ALERT YOU WITH DINGING INSIDE THE CAR AND THEN HONKING. THIS IS A KNOWN ISSUE TO WHICH HAS BEEN REPORTED BY SEVERAL PEOPLE UPON OUR INVESTIGATION AFTER EXPERIENCING THE PROBLEM. THE PART TO WHICH IS NEEDED TO FIX THIS ISSUE IS CURRENTLY ON BACKORDER PER OUR LOCAL GMC DEALERSHIP TO WHICH THERE IS NO ESTIMATED TIME TO RECEIVE THE PART IN TO RESOLVE OUR ISSUE. WE ARE BEING TOLD IT COULD TAKE "WEEKS" PRIOR TO THIS PART BEING RECEIVED TO FIX THE ISSUE.