NHTSA Complaint #11234155 — 2009 MAZDA MAZDA6

I BROUGHT MY 2009 MAZDA6 IN FOR THE RECALLED FRONT CROSS MEMBER CORROSION SAFETY RECALL. AFTER AN INSPECTION I WAS TOLD IT QUALIFIED FOR A REPLACEMENT. I AUTHORIZED THE WORK AND PICKED THE CAR UP A FEW DAYS LATER. WE DID NOT RECEIVE THE NORMAL MAINTENANCE SHEET. AFTER DRIVING THE CAR THE NEXT FEW DAYS THE AT (AUTOMATIC TRANSMISSION) LIGHT CAME ON AND TRANSMISSION STARTED TO SLIP. WE SERVICED THE TRANSMISSION FLUID WITH 3 QUARTS AND FOUND DAMAGE AND LEAK JUST ABOVE THE CROSS MEMBER RECALL REPAIR. WE RETURNED THE CAR TO THE DEALER AND INFORMED MAZDA CUSTOMER CARE. WALSER MAZDA OF BURNSVILLE SAID THE TRANSMISSION LINE HAS RUSTED AND REPAIR COSTS WOULD BE AROUND $400. I SAID THE DAMAGE TO THE LINE WAS WHEN THE RECALL REPAIR WAS DONE. THE CAR WAS DRIVEN LESS THAN 250 MILES SINCE THE REPAIR AND LEAKED OUT 3 QUARTS OF FLUID. I BELIEVE THE SHARP EDGE OF THE CROSS MEMBER DAMAGED THE TRANSMISSION LINE WHEN THE RECALL REPAIR WAS DONE. DAMAGE SHOULD BE THE COST OF THE DEALER. DOCUMENT POSSIBLE DAMAGE WHEN THIS RECALL IS PREFORMED.