NHTSA Complaint #11233949 — 2018 JEEP GRAND CHEROKEE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11233949
Vehicle	2018 JEEP GRAND CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	June 11, 2019
Date Filed	July 22, 2019
Mileage	13,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

THE VEHICLE NAV DISPLAY SHUTS DOWN AND THEN THE CAR WON'T START. I HAVE BEEN IN TRAFFIC WHEN THIS HAS HAPPENED TWICE SO FAR. IN BOTH CASES THE CAR WAS STATIONARY. ONCE ON A HIGHWAY AND ONCE ON A CITY STREET. THE LATEST TIME THIS HAPPENED WAS 6/11/19 AT 7:29 PM. ADDITIONALLY THE NAV SCREEN HAS SHUT DOWN AS FOLLOWS 6/12/19 12:14 PM 6/26/19 3:51 PM' 6/28/19 10:13 PM 7/1/19 8:22 AM 7/10/19 1:57 PM 7/11/19 9:42 AM 7/18/19 3:10 PM 7/19/19 9:02 AM

Related Complaints for the 2018 JEEP GRAND CHEROKEE

Other ELECTRICAL SYSTEM Complaints

#11719060 — February 19, 2026 — Upon vehicle start-up, the Uconnect screen will freeze up. Placing the vehicle into reverse, the back-up camera is n...

#11707482 — December 29, 2025 — I have noticed the upper edge on my radio screen appears to the bubbling or separating from itself. It has recently b...

#11706016 — December 19, 2025 — The car keeps saying the turn signals are out when they all function properly. The car is equipped with the LED facto...

#11698767 — November 11, 2025 — Recall as known for 2018 Jeep Grand Cherokee Limited (Service Electronic Stability Control) that is not fixed and no ...

#11698046 — November 6, 2025 — touch screen went black a year ago , cannot use back-up cam or change the settings for my car temperature settings. w...

Recent Complaints for the 2018 JEEP GRAND CHEROKEE

#11719479 — SUSPENSION — February 20, 2026 — The front air springs, struts, and air suspension compressor failed. The dealer cannot get the right front air sprin...

#11719086 — AIR BAGS — February 19, 2026 — AIR BAG LIGHT LIGHT IS ON DOES NOT SHOW UP ON DIAGNOSTIC

#11718926 — ENGINE — February 18, 2026 — Issue with camshaft. Dealership said there has been an influx of vehicles with the same engine and the same issues.

#11718096 — ENGINE — February 15, 2026 — While driving this vehicle under normal conditions, the engine developed abnormal ticking/knocking noises, loss of po...

#11718096 — FUEL/PROPULSION SYSTEM — February 15, 2026 — While driving this vehicle under normal conditions, the engine developed abnormal ticking/knocking noises, loss of po...