NHTSA Complaint #11233867 — 2014 CHEVROLET IMPALA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11233867
Vehicle 2014 CHEVROLET IMPALA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 12,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

DRIVING ALONG ON FREEWAY WHEN ALL OF A SUDDEN MY DASH LIT UP WITH VARIOUS FLASHING LIGHTS AND WARNINGS, THE CRUISE CONTROL SHUT OFF AND MY HVAC STOPPED FUNCTIONING. HAD TO PULL OVER ON BUSY HIGHWAY AND RESTART TO NO AVAIL. PULLED OVER AGAIN ONCE I GOT TO REST STOP. LET IT SIT. RESTARTED AND WORKED OKAY. INTERNET SAYS PROBLEM IS WITH SIDE DETECTION SYSTEM (WHICH DEALER CONFIRMED BUT SAID MY CAR MISSED CUT-OFF DATE BY 5 DAYS ON A $700 REPAIR BILL. CAR HAS BUT 12,300 MILES ON IT (I AM 92 YEARS OLD). INTERNET ALSO STATES THAT IF ISSUE IS NOT FIXED IT WILL EVENTUALLY CAUSE SERIOUS ISSUES WITH DASHBOARD ELECTRONICS, INCLUDING FIRE. GM ISSUED SPECIAL COVERAGE ADJUSTMENT #N172097060 (NO OWNER NOTIFICATION), WHICH IS WHAT I WAS TOLD I MISSED OUT ON BY 5 DAYS.

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