NHTSA Complaint #11233803 — 2017 GMC ACADIA

SHIFT TO PARK ISSUE. WHEN YOU PUT THE VEHICLE IN PARK, THE VEHICLE DOES NOT RECOGNIZE THAT IT IS IN PARK AND DISPLAYS ON THE INFORMATION SCREEN TO SHIFT TO PARK. THE VEHICLE WILL NOT ALLOW YOU TO TURN IT OFF BECAUSE IT THINKS THE CAR IS NOT IN PARK WHEN IT ACTUALLY IS. THIS WAS FIXED UNDER WARRANTY FOR ME IN 2018 WITH 14K MILES (REPLACED SHIFTER ASSEMBLY) AND NOW I HAVE HAVING THE SAME ISSUE AT 39K MILES. GM NEEDS TO RECALL THESE VEHICLES AND HAVE THE OLD SHIFT ASSEMBLY (P/N 84159722) REPLACED WITH THE NEW SHIFT ASSEMBLY IT CREATED IN OCTOBER OF 2018 (P/N 13528228) WHEN MY VEHICLE WAS SERVICED AT 14K MILES, IT WAS REPLACED WITH THE OLD PART NUMBER 84159722 WHICH IS DEFECTIVE AS I AM HAVING THE SAME PROBLEM AGAIN AT 39K MILES. NOW MY VEHICLE IS OUT OF WARRANTY AND I AM GOING TO BE EXPECTED TO PAY $700 TO HAVE THE NEW SHIFT ASSEMBLY REPLACED. THIS SHOULD BE A RECALL BECAUSE IT IS A SAFETY ISSUE BECAUSE IT WILL NOT ALLOW PEOPLE TO TURN OFF THEIR VEHICLES ALL OF THE WAY, WHICH QUICKLY DRAINS BATTERY AND STRANDS THEM.