NHTSA Complaint #11233771 — 2013 NISSAN ALTIMA

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE THE CONTACT'S HUSBAND WAS DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME UNCONTROLLABLE. IN ADDITION, THE REAR PASSENGER WHEEL FRACTURED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE REAR LOWER CONTROL ARM NEEDED TO BE REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 36454186. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.