NHTSA Complaint #11233394 — 2014 BUICK ENCLAVE

POWER TRAIN issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11233394
Vehicle	2014 BUICK ENCLAVE
Component	POWER TRAIN
Date of Incident	July 12, 2019
Date Filed	July 19, 2019
Mileage	40,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT AFTER DRIVING INTO THE GARAGE AND SWITCHING THE GEAR SHIFTER TO THE PARK POSITION AND AFTER RELEASING THE BRAKE PEDAL, THE VEHICLE SUDDENLY SHIFTED INTO REVERSE AND CRASHED INTO THE GARAGE DOOR. NO POLICE REPORT OR INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER BRADS COTTAGE GROVE CHEVROLET (2775 ROW RIVER RD, COTTAGE GROVE, OR 97424) WHO DIAGNOSED THAT THE TRANSMISSION SHIFTER CABLE WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000.

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