NHTSA Complaint #11233316 — 2017 FORD FOCUS

WITHIN MONTHS AFTER BUYING THE CAR (IN OCT 2017) I NOTICED IT HESITATES AND SHUTTERS AT LOW SPEEDS WHEN DRIVING THROUGH CITY LIMITS ACCOMPANIED WITH A GARGLING SOUNDS. IT JERKS HARD DURING ACCELERATION ON THE HIGHWAY ARE NOTICEABLE BECAUSE THERE IS PROMINENT HESITATION. I TOOK IT TO A FORD DEALERSHIP AND WAS TOLD IT WAS THE CLUTCH AND FIXED THE ISSUE THIS WAS SEPT 2018. THE CAR DROVE WELL FOR A FEW MONTHS AND THEN IT BEGAN TO SHUTTER AGAIN. YET AGAIN, I'VE TAKEN THE CAR TO FORD TO HAVE THIS REPLACE THE CLUTCH IN JULY 2019. THIS SHOULD NOT BE AN ISSUE FOR A CAR THAT WAS BRAND NEW. AT WHAT POINT DOES THIS BECOME AN ISSUE OF ACCOUNTABILITY... WHEN INJURY OCCURS.