NHTSA Complaint #11233068 — 2015 VOLKSWAGEN PASSAT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11233068
Vehicle	2015 VOLKSWAGEN PASSAT
Component	ELECTRICAL SYSTEM
Date of Incident	July 12, 2019
Date Filed	July 18, 2019
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT HE WAS UNABLE TO INSERT THE KEY INTO THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS TAKEN TO VOLKSWAGEN OF NEW PORT RICHEY (4719 US-19, NEW PORT RICHEY, FL 34652) WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

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