NHTSA Complaint #11233034 — 2015 DODGE DART

MY PROBLEM PERTAINS TO RECALL 19V-293 MY SHIFT CABLE BUSHING BROKE TODAY WHILE I WAS SHIFTING FROM DRIVE TO PARK IN A PARKING GARAGE AND ACCORDING TO THE DODGE CHRYSLER JEEP DEALERSHIP IN TALLAHASSEE, FL CHRYSLER HAS NOT PROVIDED ANY PARTS OR REMEDY FOR THE ISSUE WHICH WAS RECALLED IN APRIL. THEY TOLD ME OVER THE PHONE THAT THEY WOULD CHARGE ME AT LEAST $450 TO REPAIR THE ISSUE AND THAT THEY COULD NOT GIVE ANY ESTIMATE AS TO HOW LONG IT WOULD TAKE BECAUSE OF THE LACK OF REPLACEMENT PARTS AVAILABLE. I WAS TOLD THAT I WOULD HAVE TO PERSONALLY SEEK REIMBURSEMENT FROM CHRYSLER AFTER THE REPAIR WAS COMPLETED. I FEEL THAT THIS IS COMPLETELY UNREASONABLE GIVEN THAT A RECALL WAS ISSUED NEARLY THREE MONTHS AGO AND AM REPORTING WHAT I BELIEVE IS A FAILURE TO ADEQUATELY PROVIDE REMEDY FOR THE ISSUE IN A TIMELY MANNER.