NHTSA Complaint #11232918 — 2017 FORD F-150

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11232918
Vehicle	2017 FORD F-150
Component	STRUCTURE:BODY
Date of Incident	July 2, 2019
Date Filed	July 17, 2019
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

THE RUNNING BOARDS ARE SUPPOSED TO AUTOMATICALLY EXTEND WHEN THE DOOR IS OPENED. MANY TIMES ON BOTH THE DRIVER SIDE AND PASSENGER SIDE WILL TRY TO EXTEND BUT WILL NOT STAY, THEY IMMEDIATELY RETRACT. THIS CAUSES THE OCCUPANT TO HAVE TO TAKE A VERY LARGE STEP UP INTO OR OUT OF THE VEHICLE. SOMETIMES THEY FAIL COMPLETELY TO EVEN TRY TO EXTEND AT ALL WHEN THE DOOR IS OPENED. THIS OCCURS FOR BOTH THE FRONT AND BACK DOORS. THIS IS WHEN THE VEHICLE IS STOPPED. IT HAPPENS WHEN THE VEHICLE IS OFF AND WHEN IT IS ON.

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