NHTSA Complaint #11232884 — 2019 BMW X3

FIRST PROBLEM IS THAT ONE THREE SEPARATE OCCASSIONS MY REAR HATCH/TAILGATE HAS OPENED ON ITS OWN WHILE PARKED. EACH OF THE THREE TIMES THE CAR WAS PARKED IN THE GARAGE AND HAS HIT MY GARAGE DOOR CAUSING DAMAGE. WHILE IN THE GARAGE, MY KEYS WERE INSIDE THE HOUSE AND NO BUTTONS WERE PUSHED ON THE KEY FOB. I HAVE COMPLAINED TO THE DEALER ABOUT THIS ISSUE TWICE NOW AND HAVE NOT HAD SUCCESS IN SOLVING THE ISSUE. SECOND PROBLEM IS THAT THE SEAT VENTILATION ON THE PASSENGER SEAT HAS FAILED THREE TIMES. EACH TIME THE FANS WITHIN THE SEAT THAT ACTIVATE TO PUSH AIR THROUGH THE VENTS SOUND LIKE THEY ARE TEARING THROUGH THE SEAT. EACH TIME THE DEALER HAS REPAIRED THE ISSUE, ONLY FOR IT TO RETURN AGAIN. THE CAR IS GOING TO THE DEALER ONCE AGAIN AFTER I ASKED FOR THEM TO ESCALATE THIS ISSUE. I HAVE NOT YET HAD THE CAR ONE YEAR. MY PURCHASE DATE WAS IN SEPTEMBER 2018.