NHTSA Complaint #11631848 — 2019 BMW X3
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11631848 |
| Vehicle | 2019 BMW X3 |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
My 2019 BMW X3 posted this error on the instrument display "Emergency call system malfunction". BMW service informed me that the shark fin roof mounted antenna is leaking. It causes issues with the SOS feature, navigation (reporting wrong location). There are numerous complaints on BMW owners message boards with the same problem. There is at least one BMW Service Information Bulletin (SIB) that applies to this issue for my vehicle. It is number B65 12 22. I was told this issue is not covered under my certified pre-owned warranty. This is a safety issue affecting thousands of BMW owners. BMW should do the right thing, issue a recall on the affected models and repair this problem. Thank you.
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