NHTSA Complaint #11232787 — 2008 FORD ESCAPE HYBRID

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE PREPARING TO MAKE A LEFT TURN WITH THE BRAKE PEDAL DEPRESSED, THE REGENERATIVE BRAKING SYSTEM INDICATOR ILLUMINATED. THE CONTACT HAD TO PUMP THE BRAKE PEDAL ALMOST TO THE FLOORBOARD TO STOP THE VEHICLE. THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT CALLED PREFERRED FORD (LOCATED AT 1401 S BEACON BLVD, GRAND HAVEN, MI 49417, (616) 842-0600) WHERE AN APPOINTMENT WAS SCHEDULED. THE CONTACT STATED THAT SINCE THE INDICATOR WAS NO LONGER ILLUMINATED, HE HAD NOT TAKEN THE VEHICLE TO A DEALER. EACH TIME THE INDICATOR ILLUMINATED, THE FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.