NHTSA Complaint #11232601 β€” 2016 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11232601
Vehicle 2016 FORD FOCUS
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 200 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

WE BOUGHT THIS CAR NEW, FROM THE VERY BEGINNING MY HUSBAND COMPLAINED THAT THE TRANSMISSION WAS SLIPPING, AND LOSING POWER, WE HAVE HAD NUMEROUS CLOSE CALLS WITH THE CAR, WHILE TRYING TO ADVANCE FROM A STOP SIGN PULL OUT AND THE CAR LOSES POWER, ALSO PULLING ON THE HIGHWAY ON THE ON RAMP, THE CAR WILL JUST LOSE POWER, AND SHUDDER, WE HAVE TAKEN TO IT TO THE DEALER WE PURCHASED IT FROM THREE SEPARATE TIMES ONLY TO BE TOLD THAT THE SHUDDER IS WITHIN NORMAL LIMITS, THAT'S HARD TO UNDERSTAND WITH A BRAND NEW CAR, IT SHOULD NOT HAVE ANY PROBLEMS, THE LAST AND FINAL INCIDENTS WAS WHEN WE TOOK OUR GRANDCHILDREN TO A ATTRACTION WHERE YOU STAY IN YOUR VEHICLE AND YOU RIDE THROUGH IT, THE CAR STARTED TO SHUDDER, AND BUCK, AND THEN THE WHOLE VEHICLE SHUT DOWN, WE KEPT TRYING TO START IT, IT WOULD START BUT WHEN YOU WOULD PUT IT IN GEAR IT WOULD NOT MOVE, WE ARE SO THANKFUL THAT THE CAR BEHIND US WAS PAYING ATTENTION, AND SAW WE WERE STRANDED IN THE ROAD, WE HAD TO SIT IN THE MIDDLE OF THE ROAD FOR ABOUT A HALF HOUR SO THE TRANSMISSION COULD COOL OFF, WE KNEW THAT IT HAD OVERHEATED BECAUSE OF THE ODER, MY SON WHO IS A MACHANIC DROVE IT AND TOLD US THE CAR IS UNSAFE, AND NOW MY HUSBAND HAS FORBIDDEN ANYONE FROM DRIVING IT BUT HIM, WE CAN'T AFFORD TO REPLACE IT BECAUSE WE OWE MORE ON IT THEN THE CAR IS WORTH, SOMETHING NEEDS TO BE DONE BEFORE SOMEONE DOES GET KILLED,

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