NHTSA Complaint #11232530 — 2017 CHRYSLER PACIFICA PLUG-IN HYBRID

THE MOST RECENT OCCURRENCE- OF MANY- WHERE THE VEHICLE NOT OPERATING AS IT WAS SHIFTED TO/ NOT STAYING ON/OR TURNING OFF WHEN THE IGNITION BUTTON IS PRESSED IS AS FOLLOWS. IN A (FLAT) PARKING LOT THE VAN WAS PARKED AND TURNED OFF> THE BRAKE WAS PRESSED> THE IGNITION BUTTON WAS PRESSED TO TURN THE VAN TO 'ON' AND THE WORD 'RUN' WAS ILLUMINATED- IT WAS RUNNING IN FULL ELECTRIC MODE WITH A BATTERY OF ~85% > THE SHIFT KNOB WAS TURNED FROM P TO R> THE VAN WAS REVERSED OUT OF A PARKING SPOT > THE BRAKE WAS PRESSED AND THE SHIFT KNOB WAS SPUN TO D > THE BRAKE WAS RELEASED AS THE STEERING WHEEL WAS TURNED TO PIVOT OUT OF THE PARKING LOT HOWEVER THE CAR CONTINUED IN REVERSE. AT THIS POINT I STARTED FILMING TO 'CATCH' THIS PROBLEM ON FILM SINCE SIMILAR REPORTED ISSUES ARE ALWAYS 'NON DUPLICATE-ABLE' AT THE DEALERSHIP. THE IGNITION BUTTON SHOWED 'RUN', THE "D" ABOVE THE SHIFTING KNOB WAS BLINKING BLUE, THERE WAS AN ORANGE 'CHECK ENGINE' LIGHT TYPE ICON SHOWING ON THE MAIN SCREEN WHERE THE MESSAGE "SHIFT TO P TO START" WAS ALSO SHOWING. I HAD TO PRESS ON THE BRAKE, SHIFT TO P, AND TURN OFF THE CAR, THEN TURN ON THE CAR IN ORDER TO HAVE THE CAR BE ABLE TO DRIVE IN A FORWARD MOTION. WHILE THIS WAS IN A QUIET PARKING LOT ME SITTING IN THE MIDDLE OF A LANE WAS NOT A PROBLEM, AND THANKFULLY I WAS NOT CLOSE TO THE NEXT CAR WHILE I WAS REVERSING SINCE UPON SHIFTING TO 'D' I CONTINUED BACKWARDS TOWARDS A ROW OF CARS. HOWEVER, I LIVE ON A BUSY STREET AND OFTEN HAVE TO REVERSE OUT ONTO A 4 LANE ROAD WHERE IT IS IMPERATIVE THAT THE VAN MOVE FORWARD WHEN SHIFTED AS SUCH TO AVOID BEING HIT BY FAST MOVING TRAFFIC. I HAVE ALSO HAD SIMILAR OCCURRENCES HAPPEN, AND FREQUENTLY HAVE TO PRESS THE IGNITION BUTTON MULTIPLE TIMES TO GET THE VAN TO TURN OFF ONCE PARKED.*DT*JB