NHTSA Complaint #11232306 — 2013 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11232306
Vehicle	2013 FORD FOCUS
Component	POWER TRAIN
Date of Incident	May 25, 2016
Date Filed	July 16, 2019
Mileage	28,114 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

MY VEHICLE USES THE DPS6 AUTOMATIC TRANSMISSION. I HAVE HAD SOFTWARE UPDATES APPLIED TWICE, AND THE CLUTCHES REPLACED TWICE (MAY 2016, OCTOBER 2018). I HAVE ALSO HAD THE TRANSMISSION CONTROL MODULE REPLACED ONCE (APRIL 2017). ALL OF THIS HAS BEEN UNDER AN EXTENDED WARRANTY, BUT I AM CONCERNED ABOUT THE FUTURE, WHEN THE EXTENDED WARRANTY RUNS OUT. AT THE MOMENT, THE TRANSMISSION IS BEHAVING NORMALLY. AFTER THE LAST SET OF CLUTCHES WERE INSTALLED, I WAS INSTRUCTED TO "DRIVE LIKE A 16 YEAR OLD". THAT IS: TO DRIVE AGGRESSIVELY, TO PREVENT THE PROBLEM FROM HAPPENING AGAIN. DOING SO WOULD MEAN I WOULD BE UNABLE TO ACHIEVE THE MPG ANYWHERE CLOSE TO WHAT THE CAR WAS ADVERTISED AS ACHIEVING. MY ANSWER TO THE "WHEN DID THIS HAPPEN?" QUESTION IS THE DATE OF THE FIRST REPLACEMENT OF THE CLUTCHES.

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