NHTSA Complaint #11232305 — 2016 HONDA PILOT

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11232305
Vehicle	2016 HONDA PILOT
Component	SUSPENSION
Date of Incident	July 5, 2019
Date Filed	July 16, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

MY CAR KEEPS DISPLAYING 'KEY START SYSTEM PROBLEM' IT COMES ON AND OFF. SOMETIMES FOR A WEEK OR JUST A FEW DAYS. I HAVE NOW TAKEN TO THE DEALERSHIP TWICE AND THEY CAN NOT FIGURE OUT WHY IT COMES ON THEN TURNS OFF. THIS LAST TIME LASTED A WEEK AND IT FELT LIKE MY CAR WAS STRUGGLING TO MOVE WHEN I ACCELERATED. THIS IS CONSISTENT PROBLEM WITH THE HONDA PILOTS. I CHECKED ONLINE AND OTHER CUSTOMERS ARE EXPERIENCING THE SAME PROBLEM, THEY TRIED REPLACING THE PUSH TO START BUTTON, KEY BATTERIES AND THE HARNESS. THIS HAPPENS WHEN I START MY CAR ONLY, I HAVE NOT MADE ANY ALTERATIONS TO MY VEHICLE. I JUST GOT MY CAR IN APRIL OF THIS YEAR.

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