NHTSA Complaint #11232211 — 2014 FORD FOCUS

I BOUGHT THE CAR USED WITH AROUND 28K MILES. I HAVE HAD TO HAVE THE TRANSMISSION SERVICED TWICE ALREADY, AND IT CONTINUES TO ACT UP INTERMITTENTLY. SYMPTOMS INCLUDE SHUDDERING AND JERKING, ESPECIALLY IN THE FIRST TWO GEARS, UNEXPECTED ACCELERATION IN BOTH FORWARD AND REVERSE (THROTTLE INPUT GIVES DIFFERENT RESULTS IN DIFFERENT CONDITIONS) FAILURE TO ACCELERATE IN A MANY CIRCUMSTANCES: OFTEN REVERSE TAKES A FEW SECONDS TO ENGAGE, AND IF YOU NEED TO ACCELERATE QUICKLY, SUCH AS TO AVOID AN ACCIDENT OR HAZARD, TOO HEAVY OF AN INPUT CAUSES THE ENGINE TO REV VERY HIGH BUT THE CAR DOESN'T GO ANYWHERE. THE UNIT ALSO HAS DELAYED OR "STICKY" DOWNSHIFTS, ESPECIALLY IN AN EMERGENCY STOPPING SITUATION. AND OVER THE FIRST 3 YEARS OF OWNERSHIP, FUEL ECONOMY SEEMS TO BE DECREASING. THE VEHICLE HAS BEEN EXCLUSIVELY SERVICED BY FORD DEALERS UNDER MY OWNERSHIP. I UNDERSTAND WHAT THE TRANSMISSION IS, HOW IT FUNCTIONS, AND I DRIVE ACCORDINGLY, INCLUDING TRYING TO REV MATCH SHIFTS. IT CONTINUES TO ACT UP MILDLY EVERY DAY, AND SEVERELY ON OCCASION. IT IS BOTH THE NEWEST AND LEAST TRUSTWORTHY VEHICLE I'VE EVER OWNED, AND I EXPECT AN EXPENSIVE AND CATASTROPHIC FAILURE BEFORE I'VE PAID IT OFF. IN ADDITION, THE HORN HAS FAILED SEVERAL TIMES AND WILL NOW NEED TO BE REPLACED.