NHTSA Complaint #11232106 — 2014 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11232106
Vehicle	2014 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	December 20, 2018
Date Filed	July 15, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

VEHICLE HAS BEEN A CONSTANT HEADACHE. PURCHASED AUG 21, 2018. DECEMBER SOMETHING BROKE, ENDED UP BEING A TRANSFER CASE SHATTERED. DAMAGING OUR RADIATOR. A WEEK AFTER PICKING UP I STILL FELT THE VEHICLE WAS OFF AND TRIED TO RETURN TO DEALER, THEY DIDN'T HAVE ANOTHER TRAILHAWK AND SAID THEY WOULD CALL ME WHEN THEY DID. A FEW MONTHS GONE BY OF HEARING NOTHING. WE DID A TIRE ROTATION AND NOTICED A HUGE DIFFERENCE IN WEAR. OBVIOUSLY THE FRONT END HASNT BEEN RIGHT FOR MONTHS AS AI ORIGINALLY COMPLAINED ABOUT. SCHEDULED THE VEHICLE IN FOR SERVICE AGAIN TO FIND IT NEEDS A WHEEL BEARING REPLACEMENT. RECEIVED THE VEHICLE BACK AND THE NOTICE THE PASSENGER REAR IS STILL MAKING A LOT OF NOISE, ENOUGH YOU CAN HEAR OVER THE RADIO, AND THE STEERING FEELS TIGHT AND PULLS TO THE LEFT.

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