NHTSA Complaint #11231972 — 2013 FORD F-150

AS PART OF SAFETY RECALL NOTICE 19S07, I SCHEDULED MY LOCAL FORD DEALER (KOON'S/ANNAPOLIS, MD) FOR SERVICE ON THIS RECALL. I SCHEDULED MY 100,000 SERVICE APPOINTMENT TO GO WITH IT. CURIOUSLY, ABOUT AN HOUR AFTER MAKING THE APPOINTMENT, A REPRESENTATIVE FROM THE DEALER'S SERVICE DEPARTMENT CALLED TO SAY WHILE THEY COULD TAKE THE APPOINTMENT THAT I WAS PAYING FOR OUT OF MY POCKET WITHOUT ISSUE, THE RECALL REPAIR THAT FMC IS PAYING FOR WAS NOT AVAILABLE TO ME UNTIL ... OCT. 1, 2019 AT THE EARLIEST. WHY IS IT THAT A REPAIR/SERVICE THAT I'M PAYING FOR IS AVAILABLE TO ME IMMEDIATELY, BUT A REPAIR THAT FMC IS PAYING FOR -- THAT REQUIRED A "DON'T DELAY / SCHEDULE TODAY" LETTER FROM FORD TO ALERT ME ABOUT THIS DANGEROUS SITUATION ISN'T AVAILABLE UNTIL OCT. 1?