NHTSA Complaint #11231454 — 2017 HYUNDAI TUCSON

MY HYUNDAI TUCSON HAS ALMOST 30,000 MILES ON IT. ABOUT TWO WEEKS AGO WE BEGAN HAVING AN ISSUE WITH DELAYED ACCELERATION. WE WERE DRIVING NORMALLY THROUGH TOWN AND STOPPED AT A STOP LIGHT. WHEN THE LIGHT TURNED GREEN I PRESSED THE GAS PEDAL AND NOTHING HAPPENED. I PRESSED THE PEDAL ALL THE WAY DOWN AND STILL NOTHING HAPPENED. THE ENGINE DID NOT REV OR ANYTHING, SUDDENLY AFTER 3-5 SECONDS THE CAR LURCHED FORWARD AND BEGAN ACCELERATING. THIS HAPPENED DOZENS OF TIMES.I TOOK THE CAR IN TO THE DEALERSHIP AS SOON AS I COULD. AFTER A DAY WITH THE VEHICLE THE DEALERSHIP SAID THAT THERE WAS NOTHING WRONG. AFTER GETTING THE CAR BACK AND DRIVING IT FOR ABOUT 30 MINUTES THE ISSUE RETURNED. I AGAIN TOOK IT TO THE DEALERSHIP. THE SERVICE MANAGER KEPT THE CAR FOR 3 DAYS AND DROVE IT ABOUT 80 MILES OVER THOSE THREE DAYS AND SAID THE PROBLEM NEVER HAPPENED WHILE HE WAS DRIVING IT. THE FAILURE TO ACCELERATE HAPPENS SPORADICALLY. SOME DAYS IT WILL DRIVE FINE AND OTHER DAYS IT WILL HAVE THE ISSUE THE WHOLE TIME I'M DRIVING IT. WE HAVE ALSO HAD A FEW INSTANCES OF THE VEHICLE SHIFTING INCORRECTLY AND OVER REVVING WHILE DRIVING ON THE HIGHWAY. THE ACCELERATION ISSUE IS VERY DANGEROUS AND ALREADY ALMOST CAUSED ME TO GET T-BONED MULTIPLE TIMES. IT'S NOT SAFE FOR MY FAMILY.