NHTSA Complaint #11231400 — 2016 FORD ESCAPE
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11231400 |
| Vehicle | 2016 FORD ESCAPE |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 60,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
MY WIFE WAS DRIVING ON A HIGHWAY AT 70 MPH IN MY 2016 FORD ESCAPE. SUDDENLY THE CAR FLASHED "STEERING ASSIST FAULT" AND IMMEDIATELY LOST POWER STEERING. THE STEERIMG WHEEL FELT LIKE IT LOCKED, AND BECAME SUPER DIFFICULT TO DRIVE. WE CAME VERY CLOSE TO HAVING A MAJOR ACCIDENT, AS THE VEHICLE WAS NOT RESPONDING NORMALLY. THE CAR HAD BEEN DRIVING COMPLETELY WELL BEFORE THIS. IT HAS JUST 60,000 MILES ON IT. WE ARE WAITING ON THE MECHANIC'S CALL, BUT HE INITIALLY THOUGHT IT WAS A FAULTY SENSOR AS THE VISUAL INSPECTION DIDN'T TURN UP ANY PROBLEMS. WHAT A DANGEROUS THING TO HAPPEN WITH NO WARNING IN A 2 AND A HALF YEAR OLD CAR.
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