NHTSA Complaint #11231269 — 2012 CHEVROLET EQUINOX

GM NOTIFIED US OF A KNOWN OIL CONSUMPTION PROBLEM WITH THE VEHICLE. OUR VEHICLE WAS CONSTANTLY LOSING OIL. WE COMPLETED THE OIL CONSUMPTION TESTS OVER A PERIOD OF TWO YEARS BEFORE THE SERVICE DEPARTMENT WOULD REPLACE THE PISTON AND RINGS, WHICH WERE REPLACED IN JUNE 2018. JULY 1ST 2019, AFTER 10,000 MILES, THE ENGINE EXPLODED AND CAUGHT FIRE WHILE DRIVING THE VEHICLE DOWN THE STREET. FORTUNATELY, NO ONE WAS SERIOUS HARMED. THE VEHICLE STOPPED IN THE MIDDLE OF A 6 LANE STREET IN MODERATE TRAFFIC. THE FIRE DEPARTMENT WAS CALLED AND PUT THE FIRE OUT. THE VEHICLE COULD NOT BE PUSHED OUT OF TRAFFIC AND WAS TOWED TO THE SERVICE DEPARTMENT.